We're based at 600 4th St here in Sioux City, and most of our work stays inside the city across its six main residential areas, where the housing mix runs mostly 1960s and 70s construction with some newer builds mixed in. That consistency in build year is useful - it means we're rarely guessing at hardware.
We also take calls from the surrounding towns: Sergeant Bluff, about 7 miles out; Hinton and Lawton, both around 10 miles; Salix at 14 miles; Moville at 16; and Sloan, the farthest at 20 miles. Travel time factors into scheduling on those jobs, so if you're calling from one of the farther towns, expect us to ask a few more questions up front so we can bring the right spring size or opener part the first time.
Cold-climate conditions here mean winter calls spike - cold steel gets brittle, and a spring that's been fine for years can finally let go on the coldest morning of the year. We plan our truck stock around that pattern as much as we can.